SA¹ú¼Ê´«Ã½

Monday 09 February 2026
Salisbury Foundation Trust

FOI_9014

Internal Reference Number: FOI_9014

Date Request Received: 05/11/2025 00:00:00

Date Request Replied To: 11/11/2025 00:00:00

This response was sent via: By Email

Request Summary: Referrals

Request Category: Private Individuals



 
Question Number 1:
I'm interested in information on the following regarding referrals in your Trust.

• The total number of referrals received at Trust (per year / per month)


 
Answer To Question 1:
Please see the Excel spreadsheet attached.

To accompany this answer to question 1 please also see the documents listed below:

 13340 - FOI_9014 - Referrals.xlsx
 
Question Number 2:
• Average time taken to triage/ process a referral
 
Answer To Question 2:
Unable to quantify.
 
Question Number 3:
• Process for triaging referrals - is this a paper process or electronic?
 
Answer To Question 3:
Both
 
Question Number 4:
• If electronic, what system(s) are used?
 
Answer To Question 4:
eRS
 
Question Number 5:
• Number or % of referrals rejected (inappropriate/ incomplete/ needing further investigations)
 
Answer To Question 5:
unable to quantify
 
Question Number 6:
• Is there a dedicated referrals team?
 
Answer To Question 6:
There is a Central Booking Team which manages a large % of referrals for SFT
 
Question Number 7:
• Is so please provide a breakdown of roles and bands and number of WTE
 
Answer To Question 7:
1x Band 6 Manager, 2x Band 5 Deputy Managers, 18x Band 4 and 14x Band 3 & 2
Please see Attachments:
 
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Our staff at SA¹ú¼Ê´«Ã½ Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.

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SA¹ú¼Ê´«Ã½, SA¹ú¼Ê´«Ã½ Hospital, Odstock Road, Salisbury, Wiltshire, SP2 8BJ
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