
Internal Reference Number: FOI_9014
Date Request Received: 05/11/2025 00:00:00
Date Request Replied To: 11/11/2025 00:00:00
This response was sent via: By Email
Request Summary: Referrals
Request Category: Private Individuals
| Question Number 1: I'm interested in information on the following regarding referrals in your Trust. • The total number of referrals received at Trust (per year / per month) | |
| Answer To Question 1: Please see the Excel spreadsheet attached. To accompany this answer to question 1 please also see the documents listed below: | |
| Question Number 2: • Average time taken to triage/ process a referral | |
| Answer To Question 2: Unable to quantify. | |
| Question Number 3: • Process for triaging referrals - is this a paper process or electronic? | |
| Answer To Question 3: Both | |
| Question Number 4: • If electronic, what system(s) are used? | |
| Answer To Question 4: eRS | |
| Question Number 5: • Number or % of referrals rejected (inappropriate/ incomplete/ needing further investigations) | |
| Answer To Question 5: unable to quantify | |
| Question Number 6: • Is there a dedicated referrals team? | |
| Answer To Question 6: There is a Central Booking Team which manages a large % of referrals for SFT | |
| Question Number 7: • Is so please provide a breakdown of roles and bands and number of WTE | |
| Answer To Question 7: 1x Band 6 Manager, 2x Band 5 Deputy Managers, 18x Band 4 and 14x Band 3 & 2 | |
| Please see Attachments: | |
| To return to the list of all the FOI requests please click here | |
Our staff at SA¹ú¼Ê´«Ã½ Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.