SA¹ú¼Ê´«Ã½

Saturday 04 April 2026
Salisbury Foundation Trust

FOI_9149

Internal Reference Number: FOI_9149

Date Request Received: 12/01/2026 00:00:00

Date Request Replied To: 22/01/2026 00:00:00

This response was sent via: By Email

Request Summary: Outpatient Booking Team Call Handling Metrics

Request Category: Private Individuals




 
Question Number 1:
Please see attached
 
Answer To Question 1:
Please see attached from our Central Booking Team. Please note that other departments may also handle calls regarding outpatient bookings, however, we are unable to provide information on these because this data is not collated on these calls.

To accompany this answer to question 1 please also see the documents listed below:

 9149 Central Booking Netcall FOI Answers.docx
 FOI 9149 - questionnaire.docx
Please see Attachments:
 
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Our staff at SA¹ú¼Ê´«Ã½ Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.

Person Centred & Safe

Professional

Responsive

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Progressive

SA¹ú¼Ê´«Ã½, SA¹ú¼Ê´«Ã½ Hospital, Odstock Road, Salisbury, Wiltshire, SP2 8BJ
T: 01722 336262 E: sft.pals@nhs.net
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