SA¹ú¼Ê´«Ã½

Saturday 04 April 2026
Salisbury Foundation Trust

FOI_9260

Internal Reference Number: FOI_9260

Date Request Received: 03/03/2026 00:00:00

Date Request Replied To: 26/03/2026 00:00:00

This response was sent via: By Email

Request Summary: Telecoms

Request Category: Companies

 
Question Number 1:
Under the Freedom of Information Act, I would like to request the following information.

Telephone System

a) What make is your telephone system?

b) How old is the telephone system you operate?

c) How many users do you have?

d) Is your telephone system cloud based or on premise?

e) Can your switchboard operators transfer external incoming calls to all users across your estate?

f) How many extensions does your telephone system have?
 
Answer To Question 1:
a.) Alcatel Lucent

b.) Has been in situ since 2016
c.) Circa 3000

d.) Combination of cloud & on premise (softphones + Physical devices)

e.) Yes

f.) Circa 3900
 
Question Number 2:
Telecoms Estate

a) How much do you spend annually on telecoms?

b) Do you know how this is split into Voice Telecoms / Data Networking / Mobile Communications / Maintenance?

c) Which suppliers do you use for Voice / Data / Mobile / Maintenance?

d) How many analogue lines do you have?

e) How many ISDN2 Services do you have?

f) How many ISDN30 Services do you have?

g) How many mobiles do you have?

h) Have you done anything about the Analogue Switch Off / Digital Switch On? If so, what have you done?

i) What are the contact details for the person who looks after telecoms and the costs associated with these?
 
Answer To Question 2:
Q. Telecoms Estate

a) Total 25-26 YTD spend on telecoms to M11 is £139k.

b) Breakdown not available.

c) BT, Vodaphone, Southern Communications

d) 0 all migrated across to digital solutions

e) 0

f) 0

g) 187

h) Salisbury exchange was the first in the UK to have analogue switch off so we are fully migrated.

i) Tracey Farrow - tracy.farrow1@nhs.net
 
Question Number 3:
Microsoft

a) How much do you spend annually with Microsoft?

b) How often do you review licensing costs?
 
Answer To Question 3:
a) The Trust purchases through a third party – Softcat. Total spend for our annual Microsoft licensing is £953,488.33 Ex VAT.

b) Annually
 
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