Internal Reference Number: FOI_9602
Date Request Received: 11/08/2026 00:00:00
Date Request Replied To: 14/08/2026 00:00:00
This response was sent via: By Email
Request Summary: car parking information
Request Category: Private Individuals
| Question Number 1: Car Parking Operations 1. Do you currently use ANPR to manage your Patient & Visitor car parks? And if so, when was the current ANPR system installed? 2. If yes, is that for all the Patient & Visitor car parks or partial coverage? 3. Are the ANPR car parks operated with or without barrier-controlled entry and exit? 4. Are free-of-charge disabled bays located within or outside of the ANPR car parks? 5. If within, what method do blue-badge holders use to be able to exit the car park/site without making payment? 6. Do you currently use ANPR to manage your staff car parks? 7. If yes, is that for all staff car parks or partial coverage? 8. Are your ANPR cameras located at car park entrances/exits to capture only vehicles which are parking, or at the main entrance point to the hospital site to capture all vehicles entering the site? 9. If at the site entrance, is there a time limit by which vehicles can leave without having to pay or being liable for a Parking Charge Notice? 10. If drivers are accessing the site and are not expected to pay e.g. deliveries, by what method does the driver validate their parking to be able to exit the site without having to pay or being liable for a Parking Charge Notice? 11. Do you use parking attendants to patrol your car parks? 12. If yes, are these Trust employees or from an external company? 13. If Trust employees, do they undertake other duties such as security? 14. How many parking attendants cover your sites (regardless whether they are Trust employed or contractors) and is the coverage 24/7/365? 15. How many car parking spaces does the Trust have (split by site if a multi-site Trust), with the figure being split by staff, Patients & Visitors and Blue Badge holders? 16. If your car parking service is not managed in-house, do you have a car park management contract with an external company? 17. If yes, who is that company? 18. Is this contract on a zero cost basis to the Trust? For example, does the contractor supply, install and maintain the system at no cost to the Trust? 19. If not, what costs are charged to the Trust? 20. What are the contact details for the person responsible for parking matters at your Trust? 21. Who undertakes and funds car park and roadway repairs i.e. in-house parking management services, in-house Estates, or an external company? 22. On a typical day, does the capacity of your staff, patient & visitor, and Blue-Badge car parks meet the level of demand from users? | |
| Answer To Question 1: 1. Do you currently use ANPR to manage your Patient & Visitor car parks? And if so, when was the current ANPR system installed? - September 2024 2. If yes, is that for all the Patient & Visitor car parks or partial coverage? - All 3. Are the ANPR car parks operated with or without barrier-controlled entry and exit? - With and without 4. Are free-of-charge disabled bays located within or outside of the ANPR car parks? Both 5. If within, what method do blue-badge holders use to be able to exit the car park/site without making payment? Badge scanners on the CP Machine, APCOA Portal 6. Do you currently use ANPR to manage your staff car parks? - Yes 7. If yes, is that for all staff car parks or partial coverage? - All 8. Are your ANPR cameras located at car park entrances/exits to capture only vehicles which are parking, or at the main entrance point to the hospital site to capture all vehicles entering the site? - Both 9. If at the site entrance, is there a time limit by which vehicles can leave without having to pay or being liable for a Parking Charge Notice? - Yes 10. If drivers are accessing the site and are not expected to pay e.g. deliveries, by what method does the driver validate their parking to be able to exit the site without having to pay or being liable for a Parking Charge Notice? - It is captured by the software 11. Do you use parking attendants to patrol your car parks? - Yes 12. If yes, are these Trust employees or from an external company? - Trust Employees 13. If Trust employees, do they undertake other duties such as security? - Yes 14. How many parking attendants cover your sites (regardless whether they are Trust employed or contractors) and is the coverage 24/7/365? - 3 WTE, No 15. How many car parking spaces does the Trust have (split by site if a multi-site Trust), with the figure being split by staff, Patients & Visitors and Blue Badge holders? - Staff 1598 Public 448 Shared 135 Disabled 137 Total 2318 16. If your car parking service is not managed in-house, do you have a car park management contract with an external company? - N/a 17. If yes, who is that company? - N/a 18. Is this contract on a zero cost basis to the Trust? For example, does the contractor supply, install and maintain the system at no cost to the Trust? - N/a 19. If not, what costs are charged to the Trust? - The Trust pays a monthly fee for the software and equipment 20. What are the contact details for the person responsible for parking matters at your Trust? Michelle Sadler Acting Head of Facilities michelle.sadler1@nhs.net 21. Who undertakes and funds car park and roadway repairs i.e. in-house parking management services, in-house Estates, or an external company? - In House Estates 22. On a typical day, does the capacity of your staff, patient & visitor, and Blue-Badge car parks meet the level of demand from users? - Yes | |
| Question Number 2: Car Parking Revenue 1. What was the total revenue generated from Patient & Visitor car parking charges (the revenue generated from Patients & Visitors having to pay to park on site) for every hospital within your Trust for the full financial year 2025/2026? 2. Does the Trust retain 100% of this revenue or, is there a revenue share arrangement with an external parking contractor? If so, what % of this income does the Trust receive? 3. What was the total revenue generated from staff car parking charges (the revenue generated from all forms of staff permits) for every hospital within your Trust for the full financial year 2025/2026? 4. Does the Trust retain 100% of this revenue or, is there a revenue share arrangement with an external parking contractor? If so, what % of this income does the Trust receive? 5. What is the current charging tariff for patients and visitors, and what concessions are available? Supply URL if information is on your public website 6. When were patient/visitor tariffs last increased? 7. What is the current charging tariff for staff permit holders, and how are permits paid e.g. salary deduction, pay as you go, permits purchased from an external company, etc.? 8. When were staff parking charges last increased? | |
| Answer To Question 2: 1. What was the total revenue generated from Patient & Visitor car parking charges (the revenue generated from Patients & Visitors having to pay to park on site) for every hospital within your Trust for the full financial year 2025/2026? - 拢1240893 2. Does the Trust retain 100% of this revenue or, is there a revenue share arrangement with an external parking contractor? If so, what % of this income does the Trust receive? - The Trust keeps 100% 3. What was the total revenue generated from staff car parking charges (the revenue generated from all forms of staff permits) for every hospital within your Trust for the full financial year 2025/2026? - 拢778127 4. Does the Trust retain 100% of this revenue or, is there a revenue share arrangement with an external parking contractor? If so, what % of this income does the Trust receive? - The Trust keeps 100% 5. What is the current charging tariff for patients and visitors, and what concessions are available? Supply URL if information is on your public website - /search?q=parking 6. When were patient/visitor tariffs last increased? 2026 7. What is the current charging tariff for staff permit holders, and how are permits paid e.g. salary deduction, pay as you go, permits purchased from an external company, etc.? - See file 8. When were staff parking charges last increased? - 2025 | |
| Question Number 3: Car Parking Enforcement 1. How many Parking Charge Notices were issued within your NHS Trust in the last full financial year 2025/2026 2. What was the total revenue generated from those PCNs in the last full financial year 2025/2026 3. How many of those PCNs were cancelled on appeal? 4. Does the Trust receive any of the Parking Charge Notice revenue generated, if so, what % of the revenue does the Trust receive? 5. Can the Trust cancel any Parking Charge Notice that they request to be cancelled or are there limits in place e.g. 鈥榵鈥� number per month? 6. If so, is the Trust charged for cancelling a Parking Charge Notice and, if so, what is that cost? 7. What is the current Parking Charge Notice value (full charge and 14 day discounted value) if issued for a contravention in one of your car parks? 8. Does the Trust (or your external supplier if applicable) pursue unpaid PCNs via a debt collection agency? 9. Does the Trust (or external supplier) pursue unpaid Parking Charge Notices via court action? If so, how many cases went to court in the last full financial year 2025/26 or, for the most recent 12 month period? | |
| Answer To Question 3: 1. How many Parking Charge Notices were issued within your NHS Trust in the last full financial year 2025/2026 - 2627 2. What was the total revenue generated from those PCNs in the last full financial year 2025/2026 - 拢29695 3. How many of those PCNs were cancelled on appeal? - 48 4. Does the Trust receive any of the Parking Charge Notice revenue generated, if so, what % of the revenue does the Trust receive? - 100% 5. Can the Trust cancel any Parking Charge Notice that they request to be cancelled or are there limits in place e.g. 鈥榵鈥� number per month? Yes on appeal, no limits 6. If so, is the Trust charged for cancelling a Parking Charge Notice and, if so, what is that cost? Yes 拢16 7. What is the current Parking Charge Notice value (full charge and 14 day discounted value) if issued for a contravention in one of your car parks? 拢90 and 拢30 8. Does the Trust (or your external supplier if applicable) pursue unpaid PCNs via a debt collection agency? - Yes 9. Does the Trust (or external supplier) pursue unpaid Parking Charge Notices via court action? If so, how many cases went to court in the last full financial year 2025/26 or, for the most recent 12 month period? - Yes, None | |
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